Welcome to Tortokart — shopping made simple. Follow these quick steps to find, order and receive your favorite kidswear, toys, décor and more.

1. Browse & Choose

  • Explore categories: Kidswear, Toys, Decor, Gadgets.
  • Use search filters (size, age, price) to narrow results.

2. Add to Cart

  • Select size/colour where required and click Add to Cart.
  • You can review items in the cart and update quantities.

3. Checkout & Payment

  • Go to checkout → enter shipping details → choose payment method.
  • We accept major cards, UPI, netbanking and popular wallets. (Add your accepted payment list.)

4. Order Confirmation

  • You’ll receive an email + WhatsApp confirmation with order number and summary.

5. Handcrafting & Packaging

  • Some handmade items may need 4–5 days to craft after stock clears. We’ll confirm estimated ship date on checkout or by email.
  • All orders are carefully packed for safe delivery.

6. Shipping & Tracking

  • When shipped, you’ll get a tracking number via email/WhatsApp.
  • Standard delivery times depend on your location — estimated at checkout.

7. Delivery & Aftercare

  • Inspect your order on delivery. For damage, missing items or issues contact support within 7 days.
  • For returns, exchanges and refunds see our Returns & Refunds page.

Need help?
WhatsApp: +91 8547146865 | Email: support@tortokart.com